Contact information

Contact Information

Last updated: June 29, 2026

For order questions, returns, product help, pop-up inquiries, or legal/policy questions, contact Scentsitivity through one of the methods below.

• Email: lisa@scentsitivityshop.com
• Contact form: https://scentsitivityshop.com/pages/contact
• Store location: Scentsitivity is a U.S.-based small business in Rockwall, Texas.

We generally respond within 1-2 business days. Please include your order number when contacting us about an order.