Contact information
Contact Information
Last updated: August 24, 2026
For order questions, returns, product help, pop-up inquiries, or policy questions, contact Scentsitivity through one of the methods below.
- Email: lisa@scentsitivityshop.com
- Contact form: https://scentsitivityshop.com/pages/contact
- Registered business address: Scentsitivity LLC, 345 Broadmoor Drive, Heath, TX 75032, United States
Scentsitivity LLC operates the Scentsitivity store. We generally respond within 1-2 business days. Please include your order number when contacting us about an order.
The registered business address is not a public retail location or pickup location. Returns require advance approval and shipping instructions.