Contact

Have a question about a fragrance, an order, or booking a pop-up? We'd love to hear from you.

Email lisa@scentsitivityshop.com and we will get back to you within 1-2 business days.

If you are asking about an order, include your order number and the email address used at checkout. If something arrived damaged, leaking, missing, or incorrect, include clear photos so we can help quickly.

Scentsitivity LLC's registered business address is 345 Broadmoor Drive, Heath, TX 75032. This is not a public retail or pickup location, and fragrance returns require advance approval and carrier instructions.

You can also find Lisa's fragrance reviews and new arrivals on TikTok and Instagram.

Share feedback or leave a review

Lisa welcomes your honest feedback. For a public product or store review, leave a review on Judge.me. Search for your fragrance, or choose “Or write a store review.”

Prefer to share feedback privately? Use the website's Message us chat or email lisa@scentsitivityshop.com.